1. Order Processing

Orders are processed within 1–3 business days after successful payment confirmation.

Orders are not processed on Sundays or public holidays.

You will receive a confirmation message once your order is placed.

2. Delivery Timeline

Delivery usually takes 7 business days depending on your location.

Remote areas may take additional time for delivery.

Delivery timelines may vary during festivals, sales, or peak seasons.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout.

Free shipping may be available on selected products or order values.

4. Order Tracking

Once your order is shipped, tracking details will be shared via SMS, email, or your account dashboard so you can monitor your delivery status.

5. Delivery Delays

While we try our best to deliver on time, delays may occur due to:

Courier service disruptions

Natural disasters or unforeseen events

Incorrect or incomplete shipping address provided by the customer

6. Limitation of Responsibility

We are not responsible for delays caused by courier partners, natural disasters, strikes, or other external factors beyond our control.